Website Design and Development – FAQs

We have been designing and developing tourism, hospitality and wine websites since 2010 and have a wealth of experience and knowledge in this area. From questions we have been asked over those years, we put together these FAQs to assist you along your new website path. Take a read and get in touch if you feel we would be a good fit for your next website build.

How does this website build process work?

We know it can seem daunting, especially if you are unsure of the steps and processes involved. That’s why we put together our proven Process, so you can understand how it all works. Take a read of our website design and development process and then pop back and read more of the frequently asked questions.

Are you a website designer or a website developer?

Oh – that’s such a good question. Some people are website designers (usually a graphic designer) and some are developers (the techy coding types). We do both! So, we can work with you on the look, layout, feel and user experience (UX) of the website and also build the website. Because we are specialists in the field of tourism, hospitality and wine, we give you greater depth of knowledge of both the customer journey and technical aspects. It’s win / win.

Do you only build websites for Tourism, Hospitality or Wine?

We can assist any type of business with website design and development and are happy to do so. We have built websites for all types of businesses from a local Painter, Accountant, a Virtual Assistant, a Craft Online Store and more.

How much does a website cost?

‘How long is a piece of string?’ always comes to mind when asked this question. The cost of a website varies depending on numerous factors, such as content management system, hosting, whether content is to be outsourced and so much more. We wrote a blog on this very topic to ensure you are armed with more information. Take a read of Costs involved in a building a new website here As a side note, we build predominantly WordPress websites. The average cost of a website with us is around AUD$4,000, but it all depends on your unique needs. No two websites are the same because there are so many variables.

How long does it take to design and build a website?

This reminds us again of the piece of string scenario. The time it takes to build a website depends on varying factors such as complexity of design, size, CMS and the quality of content that you have ready to go. A basic website typically takes around 4 to 6 weeks. However, we offer a timeline in our proposals, so you have a greater understanding of the process and also this enables us to manage your expectations and ours.

What is a domain name?

It is simply your website address on the internet i.e. yourcompany.com.au

What is web hosting?

This is a service allowing your website to be viewed on the Internet.

Do I need my own domain name and web hosting?

You sure do. We can assist you get this set up as we provide hosting and domain name registration services.

What is a Content Management System?

A content Management System or CMS as it is also referred, is a platform that enables you to maintain the content of your website yourself. The CMS we use mostly is WordPress as it is easy to edit, add pages, imagery and copy. Read here why we recommend it for our hospitality clients. Even if you are not in hospitality, it is worth a read to learn more about WordPress.

What content do you need to build a website?

That all depends on what type of website you require. If we are building a wine eCommerce site, imagery such as bottle shots, pricing and copy about the products will be required.  If it is a tourism destination website, then will be different again. Content generally refers to copy (text) and imagery.

Can you assist me with content?

Yes, we can!  We are able to write your search optimised content, organise photography and project manage the whole process if you wish. We can also help with rebranding and logo design.

Do you build ecommerce/Online Store websites?

We sure do! This is a speciality  of ours. We use mainly use WooCommerce, but have built stores on Shopify and other platforms when required.

Do you provide training?

Yes, we provide all our clients with training on maintaining and updating content on their websites.

Do you offer website maintenance and support packages?

We sure do! We are not going to build something and just walk away. We want to see this creation we have built with you – thrive! And we won’t lie, WordPress does require tender love and care every now and then, so we call them Care Packages. And as we have been assisting businesses for the past 8 years, we find technology changes and therefore our clients need a little care with updates on training and support. You can read more here if you wish – website care and maintenance packages.

Can you help me with Marketing Strategy, Social Media, Email Marketing?

Heck yeah! We are solid all rounders in the modern marketing space.  Think of us as your one stop shop if you like. And as part of a website build we can include social media and email marketing integration.

Will my website work on mobile devices?

Yes. We build responsive websites that are viewable across all devices. Responsive simply means it fits or adapts to the size of the screen on which it is being viewed – one website viewable on many devices. It’s mobile friendly!

What is SEO?

SEO or Search Engine Optimisation is all about getting your website ranking higher on search engines such as Google. You know how it works – type something into Google and it comes up with information to assist you.  SEO is about getting your website coming up with in consumers searches for specific keywords that relate to your business. We cover this in our website builds by optimising your website with keywords and best practices. If you want to understand a little more about SEO and how to rank your website higher in search results take a read of our blog – 10 Tips to Improve your Website Rankings.

Wow! We covered a lot of ground in these FAQs. We hope it has assisted you. If you want to ask further questions or start working with us, get in touch using the form below.

Like how we work and think we would be a good fit for your next website build?

Get in touch.

We look forward to hearing from you, and will endeavour to reply within 24 hours.